➳ All pieces are made to order. Please allow 2 weeks before the item can be shipped to you.
➳ Refunds are not accepted for Made To Order items after the item has been accepted by the customer prior to shipping.
➳ Payment for Solid Gold Pieces, Made To Order, and Wedding Ring Sets can be divided in two. Please Contact Us if this is the preferred option and we will arrange the payments through the website.
- First payment shall be made effective before the item is made; this is at the time that the order is placed or custom order is requested at our showroom booked appointments or online.
- Second payment will be processed once the item has been finished, after review by the customer and before the shipment.
➳ Credit card payments are accepted through the shop's payment platform.
➳ Taxes are included in the total price.
➳ For all international packages, you are responsible for your country's taxes/duties/customs.
➳ Shipping is made through USPS.
➳ You will be able to track your package at anytime.
➳ U.S. National Deliveries are shipped with Priority Mail®. Your package should take 2 to 3 days to arrive.
➳ International shipments are sent with First-Class Package International Service. You should receive your item between 2 to 3 weeks (Europe), or 3 to 4 weeks (Asia Pacific).
➳ If you need a rush delivery, please select it from the shipping options. The item will be shipped within 2 days of purchase . Priority Mail International or Priority Mail Express International can be purchased in order to receive your item sooner.
➳ All purchases are sent in a pillow gift box.